Terms of service

Overview

This website is operated by wwwaqua.com.au. Throughout the site, the terms “we”, “us” and “our” refer to wwwaqua.com.au.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or territory

  • You will not use our products for any illegal or unauthorised purpose

  • You will not transmit any viruses or harmful code

A breach of these terms may result in termination of your access to our services.

General Conditions

We reserve the right to:

  • Refuse service to anyone at any time

  • Modify or discontinue any part of the service without notice

You agree not to reproduce, duplicate or exploit any portion of the service without written permission.

Products & Pricing

We make every effort to display our products as accurately as possible.

However, we do not guarantee that:

  • Product images and colours are perfectly accurate

  • All product descriptions are error-free

We reserve the right to:

  • Change prices at any time without notice

  • Limit or cancel orders at our discretion

Orders & Billing

We reserve the right to refuse or cancel any order.

You agree to provide:

  • Current, complete and accurate purchase information

If we make changes to your order, we will attempt to notify you via email.

Shipping

Shipping is handled in accordance with our Shipping Policy.

Estimated delivery times are provided as a guide only and may vary depending on location and external factors.

We are not responsible for delays caused by couriers or external circumstances.

Shipping Protection

We offer an optional Shipping Protection (+$5) service:

Arrives safely or we replace it free.

If selected at checkout, this covers loss or damage during transit.

Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

We do not accept returns for change of mind.

Limitation of Liability

To the maximum extent permitted by law, wwwaqua.com.au shall not be liable for:

  • Any indirect or consequential loss

  • Any damages arising from the use of our products or services

Nothing in these terms excludes rights under the Australian Consumer Law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to:

  • A replacement or refund for a major failure

  • Compensation for any other reasonably foreseeable loss or damage

Third-Party Services

We may use third-party services such as payment gateways and shipping providers.

We are not responsible for:

  • Their policies

  • Their actions or performance

Changes to Terms

We reserve the right to update or change these Terms of Service at any time.

Changes will take effect immediately upon posting on this page.

Contact Information

If you have any questions about these Terms, please contact us:

Email: info@wwwaqua.au
Address: 559b Crown St, Surry Hills NSW 2010, Australia